Accessibility Statement
The K9 Creative
Effective Date: 14 July 2026
Our Commitment
We are committed to making our website accessible to all visitors, regardless of ability, technology, or device.
We strive to ensure everyone can access, navigate, and use our content and services easily, including people with visual, auditory, motor, or cognitive disabilities.
This statement applies to all pages on thek9creative.co.uk (replace with your actual domain).
Compliance Status
We actively work to align our website with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the recognised UK and international standard for digital accessibility.
Some older or newly added content may not yet fully meet these standards, but we are continuously reviewing and updating our site to improve accessibility.
Accessibility Features
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We have built our website to work well with common assistive tools and include:
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Clear, consistent navigation and page structure
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Resizable text that works with your browser’s zoom function
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Sufficient colour contrast for readability
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Compatibility with screen readers, voice recognition software, and text‑only browsers
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Descriptive alternative text for images
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Keyboard‑only navigation support
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Simple, plain language where possible
Known Limitations
We are aware of the following areas we are working to improve:
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Some complex product images may not yet have full detailed descriptions
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Older blog or archive content may not meet current accessibility standards
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Third‑party tools (such as payment gateways or social media links) may have their own accessibility policies
We will address these issues as part of our regular updates.
Feedback & Contact
If you have difficulty accessing any part of our website, or have suggestions to help us improve,
please get in touch — we want to hear from you:
Email: thek9creative@outlook.com
Message: Via our website contact form or Facebook page
We aim to respond to accessibility requests within 3 working days. Where possible, we can provide information in alternative formats (such as large print, plain text, or via email) if needed.
Enforcement
If you are not satisfied with how we respond to your accessibility concerns, you can contact the Equality and Human Rights Commission or the Civil Rights and Accessibility Team at the relevant local authority.